Customer Service Representative in Porto

Support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle

Respond to customer inquiries via phone, email, and chat channels

The role involves acting as the main point of contact for users and partners to provide outstanding customer service across multiple channels

Join the team at Sitel to work in a collaborative environment

This role serves as the first line of contact for a global banking client, requiring fluency in English and basic German

The Advisor I position interfaces with customers through various channels including inbound calls, outbound calls, and the Internet

The Advisor I position interfaces with customers through inbound calls, outbound calls, or the Internet

The Advisor I position provides customer service support and resolves routine problems regarding client products or services

The Advisor I position interfaces with customers through inbound calls, outbound calls, or the Internet

The Advisor I position interfaces with customers through various channels including inbound calls, outbound calls, or the Internet

You will serve as the primary voice of the company, supporting German-speaking merchants via phone, email, chat, and social media

You will serve as the primary voice of the company by supporting Italian-speaking merchants across phone, email, chat, and social media channels

This role involves managing incoming phone calls and identifying customer needs to achieve satisfaction

This role involves supporting client areas of social media as a single point of contact for advertisers and agencies

Assist customers through multiple channels including email and phone while ensuring performance goals are met

The role involves providing customer support by handling inquiries and issues through various social media platforms

The role involves responding to customer inquiries across multiple channels including email, chat, and phone while ensuring accurate updates in CRM systems

This role focuses on retaining customers facing contract expirations or competitor offers through aggressive negotiation strategies

This role involves responding to customer inquiries via phone, email, and chat while resolving issues related to travel arrangements

As a Customer Representative and Sales, you will sell cruise packages, cross-sell or upsell associated products, and provide customer support for booking management

As a Customer Representative and Sales, you will sell cruise packages, cross-sell or upsell cruise packages and associated products, and provide customer support for post-booking and booking management

As a Customer Service Representative, you will be the first line of contact and support our customers with their questions

As a Customer Service Representative, you will manage incoming phone calls, identify and assess customers’ needs to achieve satisfaction, and build sustainable relationships and trust with customers through open and interactive communication

As a Customer Service Representative in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations

As a Customer Representative and Sales, you will sell cruise packages, cross-sell or upsell cruise packages and associated products, and provide customer support for post-booking and booking management