Customer Representative (dutch-speaking) - Online Booking Services

Concentrix

Porto, Portugal
Competitive salary + performance bonus; not specif...
Dutch language fluency
English language proficiency
Respond to customer inquiries
As a Customer Service Representative in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations

Job Summary

  • As a Customer Service Representative in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations.
  • At Concentrix, there’s a real career and personal growth potential, with about 80% of our managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time indefinite contracts and competitive salary.

Matching Summary

As a Customer Service Representative in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations.

Salary

Competitive salary and performance bonus; Not specified; Full paid training

Skills & Requirements

Must-have

  • Dutch language fluency
  • English language proficiency
  • Respond to customer inquiries
  • Resolve customer issues professionally
  • Maintain professional tone
  • Collaborate with team members

Nice-to-have

  • Passionate about travel and hospitality
  • Experience in travel industry
  • Proactively suggest improvements

Key Requirements

  • Fluent in Dutch (written and spoken)
  • Strong command of English
  • Experience in customer service
  • Skilled at interpreting company policies
  • Work independently and make sound decisions
  • Excellent problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter