Customer Service Agent (english C1 With German B2 - Speaking) - Banking Company

Concentrix

Porto, Portugal
Competitive salary + performance bonus; full pyid ...
English c1 verbal and written
German b2 speaking
Manage incoming phone calls
As a Customer Service Representative, you will be the first line of contact and support our customers with their questions

Job Summary

  • As a Customer Service Representative, you will be the first line of contact and support our customers with their questions.
  • At Concentrix, there’s a real career and personal growth potential, with about 80% of our managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including competitive salary and performance bonus.

Matching Summary

As a Customer Service Representative, you will be the first line of contact and support our customers with their questions.

Salary

Competitive salary and performance bonus; Full paid training; Not specified

Skills & Requirements

Must-have

  • English C1 verbal and written
  • German B2 speaking
  • Manage incoming phone calls
  • Build sustainable relationships
  • Follow communication procedures

Nice-to-have

  • Genuinely excited to help customers
  • Patient, empathetic, communicative
  • Career growth potential
  • Continuous learning and development

Key Requirements

  • English C1 fluency
  • German B2 knowledge
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter