India Browse · Pune · Technical Support Specialist
WNS Global Services (Australia) Pty Ltd
WNS Global Services is seeking a Platform Support Analyst with 4-7 years of experience to provide technical support for critical software platforms. The role requires strong problem-solving skills, team management capabilities, and a commitment to quality in a 24/7 operational environment
Citigroup
This role involves providing technical and business support for Citi applications while acting as a liaison between users, technology groups, and vendors
Vanderlande
This role requires about 7 years of industry experience in IT support to manage global customer services and local IT demands
Smith+Nephew
The role involves assisting internal employees with complex IT issues via phone, chat, and web tickets using ServiceNow processes
Codvo.ai
This role serves as the primary point of contact for global users to resolve IT incidents and service requests efficiently
SiteMinder
Benefits: remote, mental health initiatives, pyid ...
This role serves as the first point of contact for global customers, providing frontline technical assistance and support for SiteMinder's hotel commerce platform
FIS Global / Fidelity National Information Services
+ financial incentives for shifts
This role involves managing a wide range of client inquiries covering functional, application, and technology-related issues for back-office applications
Veradigm
Benefits include quarterly recharge days + tuition...
The role involves monitoring automations using Automation Anywhere Control Room and UiPath Orchestrator to respond to errors and performance issues
Honeywell
The role serves as the primary customer-facing technical support contact for both external and internal clients at Honeywell
Honeywell
Provide exceptional technical support for enterprise quality management software in the life sciences industry
Honeywell 2
Provide exceptional technical support for enterprise quality management software in the life sciences industry
Honeywell 3
Provide exceptional technical support for enterprise quality management software in the life sciences industry
Delta Capita
This role serves as the primary technical bridge between L1 support and L3 engineering teams for the inSPire platform
Coupa
The role is pivotal in supporting enterprise customers utilizing Coupa's cloud-based platform
6sense
Health coverage, pyid pyrental leave, generous pto...
The role involves analyzing, tracking, and resolving customer issues promptly to ensure high client satisfaction
UKG
The role involves providing advanced technical support and troubleshooting to clients using UKG's Human Capital Management software
PTC
PTC is transforming the world by bringing physical and digital together
GLOBAL PAYMENT HOLDING COMPANY
Monitor and support mission-critical production systems to ensure high availability, performance, and stability
Harris Novum
Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements
Harris Novum
Document issues and customer requests, following standard operating procedures and meeting SLAs
Harris Chronic Care
Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements
Harris Chronic Care
Document issues and customer requests, following standard operating procedures and meeting SLAs
Community Brands
Provide advanced technical support while maintaining professional and effective communication with both clients and internal teams for the Your Membership (YM) team
Community Brands
Provide advanced technical support while maintaining professional and effective communication with both clients and internal teams for the Your Membership (YM) team
Community Brands
Act as a technical liaison, effectively collaborating with Business Stakeholders, Product Managers, Client Support, Client Success Managers, and Product Engineering to troubleshoot platform or integration issues
