Senior Technical Support Analyst

GLOBAL PAYMENT HOLDING COMPANY

Pune, India
Linux/unix systems administration
Oracle sql/pl-sql
Shell scripting
Monitor and support mission-critical production systems to ensure high availability, performance, and stability

Job Summary

  • Monitor and support mission-critical production systems to ensure high availability, performance, and stability.
  • Handle incident, problem, and change management activities in alignment with ITIL best practices.
  • Develop and enhance automation scripts using Shell, Python, Perl, or other programming languages.

Matching Summary

Monitor and support mission-critical production systems to ensure high availability, performance, and stability.

Skills & Requirements

Must-have

  • Linux/Unix systems administration
  • Oracle SQL/PL-SQL
  • Shell scripting
  • Production support experience
  • ITIL best practices
  • Monitoring tools (Splunk, LogicMonitor)

Nice-to-have

  • Cloud platforms (AWS, Azure, GCP)
  • Job schedulers (Control-M, Autosys)
  • Networking concepts
  • Microservices, Docker, Kubernetes

Key Requirements

  • 6+ years of experience
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter