Other - Business Operations in Thanh Pho Ho Chi Minh

Define the enterprise-wide customer strategy that maximizes lifetime value, retention, and growth through data-driven customer segmentation, insights, and personalization

Conduct the incentives planning process with internal Distribution, Bank Partners and Finance team to design Bancassurance incentives plan and get approval

Facilitate the development of BCP, facilitating test, quality assurance and periodical reporting as required by the Global and Group Business Continuity Management (BCM) policy and standard

This role is responsible for ensuring that digital product roadmaps are effectively managed and digital initiatives are delivered successfully

The Planning & Portfolio Management Manager supports the Senior Manager by coordinating portfolio planning, execution monitoring, reporting, and process governance

This role is responsible for overseeing and managing the financial, administrative, and vendor governance functions for the Technology and Operations division

The Communication Senior Specialist supports the successful delivery of operational service initiatives by assisting in the execution of change and process transformation activities

Prudential’s purpose is to be partners for every life and protectors for every future

This role is responsible for overseeing and managing the financial, administrative, and vendor governance functions for the Technology and Operations division

Senior leader accountable for setting and delivering Prudential Vietnam’s end-to-end customer and policy servicing strategy - spanning customer servicing, contact center and complaints, and policy servicing operations - to enable digital-first, omni-channel service excellence, strong operational controls and sustainable growth

Provide leadership to the team through claims assessment process and ensure that the team deliver prudent and equitable claims decision within expected service agreement level (SLA)

Lead training needs analysis aligned with business priorities, agency development roadmap, and performance data

This role is responsible for the day‑to‑day planning, administration, and execution of Bancassurance incentive programs

Develop PD’s annual business plan, including APE, MAPA, persistency, segment penetration, and product mix targets

This role is responsible for overseeing and embedding technology risk management in 1st line, conducting quality assurance and Technology risk & control assessment across the organization

The Customer Strategy & Segmentation Manager is responsible for developing, implementing, and optimizing customer strategies and segmentation frameworks that drive customer-centric decision-making, improve engagement, and maximize customer value

The Planning & Portfolio Management Manager supports the Senior Manager by coordinating portfolio planning, execution monitoring, reporting, and process governance, ensuring initiatives align with organizational objectives

Lead the design, implementation, and optimization of HR technology solutions and digital platforms to enhance employee experience across the organization

Prudential’s purpose is to be partners for every life and protectors for every future

Prudential aims to be partners for every life and protectors for every future

Prudential’s purpose is to be partners for every life and protectors for every future