Product Support Representative For Skywise Core - Emea Region

NAVBLUE SAS

Toulouse, France
Hybrid
Skywise core x deployment
Saas technical support
Aviation operations knowledge
The Product Support Representative serves as the primary technical bridge between Skywise's digital ecosystem and airline customers, focusing on deploying advanced digital solutions and ensuring operational excellence

Job Summary

  • The Product Support Representative serves as the primary technical bridge between Skywise's digital ecosystem and airline customers, focusing on deploying advanced digital solutions and ensuring operational excellence.
  • Primary responsibilities include leading the technical deployment of Skywise Core X, providing advanced L2/L3 technical support, conducting customer training, and acting as the frontline contact for airlines and MROs.
  • The company offers a comprehensive benefits package including flexible working hours, generous paid leave, health insurance, and financial wellbeing schemes.

Matching Summary

The Product Support Representative serves as the primary technical bridge between Skywise's digital ecosystem and airline customers, focusing on deploying advanced digital solutions and ensuring operational excellence.

Skills & Requirements

Must-have

  • Skywise Core X deployment
  • SaaS technical support
  • Aviation operations knowledge
  • Customer training delivery
  • L2/L3 technical support
  • Data quality validation

Nice-to-have

  • Agile development culture
  • AI capabilities utilization
  • Digital twin technology
  • Voice of the Customer advocacy
  • Process enhancement identification

Key Requirements

  • 4+ years professional experience
  • Bachelor's or Master's degree
  • Fluent English (written/verbal)
  • Proactive analytical problem-solving

Work Rights

Not specified

Tailored Resume

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