This role aims to design, structure, and optimize digital communication with clients, ensuring relevant, personalized experiences aligned with business objectives throughout the customer lifecycle
Job Summary
This role aims to design, structure, and optimize digital communication with clients, ensuring relevant, personalized experiences aligned with business objectives throughout the customer lifecycle.
Key responsibilities include receiving and structuring digital communication requirements, creating content, defining customer segments, configuring automated journeys, and documenting use cases.
The company is seeking professionals with at least 2 years of experience in digital marketing, CRM, automation, or customer experience, with intermediate/advanced Excel skills.
Matching Summary
This role aims to design, structure, and optimize digital communication with clients, ensuring relevant, personalized experiences aligned with business objectives throughout the customer lifecycle.
Skills & Requirements
Must-have
design and structure digital communication
create digital communication content
define and manage customer audiences
configure automated customer journeys
analyze digital campaign performance
Nice-to-have
agile methodology
customer service focus
accountability and collaboration
Key Requirements
Minimum 2 years of experience
Intermediate/advanced Excel level
Knowledge of automation, CRM, and data analysis tools