Patient Service Rep I Hospital

Advocate Health

Trinity, IL, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Part-time (2-3 days a week, including weekends and holiday rotation)
Electronic health record creation
Patient demographic and insurance verification
Hipaa and regulatory compliance
Advocate Health is seeking a part-time Patient Service Representative in Trinity, IL, responsible for patient registration and ensuring compliance with healthcare regulations. The role emphasizes exceptional customer service, attention to detail, and knowledge of health insurance processes

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Match Score: 85

Advocate Health is seeking a part-time Patient Service Representative in Trinity, IL, responsible for patient registration and ensuring compliance with healthcare regulations. The role emphasizes exceptional customer service, attention to detail, and knowledge of health insurance processes.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Electronic health record creation
  • Patient demographic and insurance verification
  • HIPAA and regulatory compliance
  • Customer service and problem-solving
  • Computer system proficiency
  • Handling sensitive patient information

Nice-to-have

  • Extraordinary customer service
  • Service recovery skills
  • Independent thinking and judgment
  • Teamwork and resourcefulness

Key Requirements

  • High School Graduate
  • No prior experience required

Work Rights

Not specified

Tailored Resume

Cover Letter