Not specified; not specified; comprehensive health...
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3-5 years client facing account management experience
Fluency in french and english written and verbal
Experience with salesforce crm applications
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Diligent is seeking a French-speaking Customer Success Manager to join their Customer Success team in Galway, Ireland. The role involves managing key accounts, driving product adoption and retention, and ensuring customer satisfaction within the GRC platform.
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Job Summary
Diligent is seeking a Customer Success Manager to partner with key accounts across France, Belgium, and Luxembourg to drive product adoption and long-term value.
The role involves managing a portfolio of client accounts, conducting strategic review meetings, and proactively engaging customers to ensure success and identify growth opportunities.
Diligent offers a flexible work environment with comprehensive health benefits, meeting-free days, and a culture that values creativity, diversity, and global collaboration.
Matching Summary
Match Score: 75
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Diligent is seeking a French-speaking Customer Success Manager to join their Customer Success team in Galway, Ireland. The role involves managing key accounts, driving product adoption and retention, and ensuring customer satisfaction within the GRC platform.
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Salary
Not specified; Not specified; Comprehensive health benefits, generous time off policy, wellness programs, and global days of service
Skills & Requirements
Must-have
3-5 years client facing account management experience
Fluency in French and English written and verbal
Experience with Salesforce CRM applications
Proficiency in Microsoft Office suite particularly Excel
Willingness to travel to client sites
Nice-to-have
Prior experience in SaaS or GRC domain
Understanding of regulations and industry standards
Curiosity about technology and AI solutions
Strong problem-solving and resilience skills
Ability to act as voice of the customer internally
Key Requirements
3-5 years experience in client-facing account management
Eligibility to work in Ireland without visa sponsorship
Fluency in both French and English languages
Work Rights
Must be eligible to work in Ireland without visa sponsorship