Bilingual Customer Service Agent - 1 Year Contract-remote

SBDINC

Remote
Bilingual french/english communication
High call and systems volume environment
Proficient in outlook, sap and esker
You will be part of a dedicated team based in Canada, providing high-level service to customers and account executives

Job Summary

  • You will be part of a dedicated team based in Canada, providing high-level service to customers and account executives.
  • Stanley Black & Decker offers career growth opportunities, lifelong learning resources, and a diverse and inclusive culture.
  • The company is a global leader in tools and industrial products, committed to innovation, sustainability, and community impact.

Matching Summary

You will be part of a dedicated team based in Canada, providing high-level service to customers and account executives.

Skills & Requirements

Must-have

  • Bilingual French/English communication
  • High call and systems volume environment
  • Proficient in Outlook, SAP and Esker
  • Strong keyboard and data entry skills
  • Team player with decision-making ability

Nice-to-have

  • Ability to rapidly assimilate product knowledge
  • Professional and courteous communication
  • Flexible and composed under pressure
  • Commitment to equity, diversity, and inclusion

Key Requirements

  • College or University diploma/degree
  • Bilingual French/English written and spoken skills
  • Minimum typing speed of 30 wpm
  • Ability to work with little or no supervision

Work Rights

Not specified

Tailored Resume

Cover Letter