Senior It Services Manager

Anglicare Sydney

Sydney, NSW, Australia
Not specified; salary pyckaging benefits: up to $1...
Strong it service management experience
End user computing leadership capability
Field services or distributed support models
This role provides senior leadership across IT Service Management, End User Computing, and Field Services to ensure exceptional service delivery

Job Summary

  • This role provides senior leadership across IT Service Management, End User Computing, and Field Services to ensure exceptional service delivery.
  • The successful candidate will drive service improvement initiatives, optimize platforms, and align technology services with the organization's strategic goals.
  • Benefits include flexible work options, salary packaging up to $15,900 tax-free, and access to over 800 gyms via Fitness Passport.

Matching Summary

This role provides senior leadership across IT Service Management, End User Computing, and Field Services to ensure exceptional service delivery.

Salary

Not specified; Salary packaging benefits: up to $15,900 income tax-free; Up to $2,650 on accommodation, meals and entertainment tax-free

Skills & Requirements

Must-have

  • Strong IT Service Management experience
  • End User Computing leadership capability
  • Field Services or distributed support models
  • ITIL best practice implementation
  • Senior stakeholder engagement skills
  • Budget and vendor management experience

Nice-to-have

  • Service automation and analytics expertise
  • Mentoring high-performing teams
  • Digital workplace technologies knowledge
  • Christian values alignment
  • Strategic transformation initiative experience

Key Requirements

  • Proven ability to design and improve ITSM processes
  • Experience leading service transformation initiatives
  • Demonstrated success maturing service functions including field support
  • Confidence engaging with senior stakeholders and executives
  • Experience managing budgets and commercial performance

Work Rights

Not specified

Tailored Resume

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