Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
Not specified
Customer needs identification
Proactive sales solutions
Branch customer experience
The Relationship Banker position in Essex, Maryland, focuses on identifying customer needs and providing basic sales solutions, while also managing customer relations and ensuring compliance with banking standards. The role requires proactive outreach to clients, sales interaction preparation, and maintaining internal controls
Job Summary
Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner.
Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.
The position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements.
Matching Summary
Match Score: 75
The Relationship Banker position in Essex, Maryland, focuses on identifying customer needs and providing basic sales solutions, while also managing customer relations and ensuring compliance with banking standards. The role requires proactive outreach to clients, sales interaction preparation, and maintaining internal controls.
Salary
Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer needs identification
Proactive sales solutions
Branch customer experience
Lobby management
Servicing and sales interactions
Retail and business customers
Nice-to-have
Belonging environment
M&T Bank brand reflection
Key Requirements
High school diploma or equivalent (GED)
Minimum of 2 years proven retail sales, call center, customer service and/or telesales experience OR minimum of 1 year proven proactive sales experience
Strong verbal communication and interpersonal skills
Proven ability to demonstrate exceptional customer service
Well-organized individual with time management and prioritization skills