Senior Client Relations Manager

Epiq

Richmond, VA, United States
Base: up to 75,000 py; bonus/equity: may be eligib...
On-site
Client relations management
On-site office services
Staff supervision and development
Epiq is seeking a Senior Client Relations Manager for their Richmond, VA office, responsible for overseeing daily operations and ensuring exceptional client service at on-site office services centers. The role involves administrative support, staff supervision, and client relations, with a focus on increasing operational efficiency

Job Summary

  • The Senior Client Relations Manager is responsible for overseeing the daily operations and ensuring exceptional client service for our on-site office services centers.
  • This position will also be responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills.
  • Serves as the principal liaison between Opensity Solutions, the client’s administration and the site employees.

Matching Summary

Match Score: 85

Epiq is seeking a Senior Client Relations Manager for their Richmond, VA office, responsible for overseeing daily operations and ensuring exceptional client service at on-site office services centers. The role involves administrative support, staff supervision, and client relations, with a focus on increasing operational efficiency.

Salary

Base: up to 75,000 per year; Bonus/Equity: may be eligible for an annual bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Client relations management
  • On-site office services
  • Staff supervision and development
  • Concierge style customer service
  • Operational efficiency improvement

Nice-to-have

  • Ethical standards and integrity
  • Proactive problem-solving
  • Team building and motivation

Key Requirements

  • High School Diploma or equivalent
  • Previous office services experience
  • Proficiency in Microsoft products
  • Ability to lift or move 40 lbs. or greater

Work Rights

Not specified

Tailored Resume

Cover Letter