Own the subscriptions and customer experience roadmap, covering discovery, purchase, onboarding, renewals, upgrades/downgrades, cancellations, refunds, and reactivation
Job Summary
Own the subscriptions and customer experience roadmap, covering discovery, purchase, onboarding, renewals, upgrades/downgrades, cancellations, refunds, and reactivation.
Drive monetization and upsell strategies that balance revenue growth with long-term customer satisfaction and retention.
Work in a fast-paced, high-growth fintech environment with competitive compensation and meaningful ownership.
Matching Summary
Own the subscriptions and customer experience roadmap, covering discovery, purchase, onboarding, renewals, upgrades/downgrades, cancellations, refunds, and reactivation.