Homeowner Support Specialist (on-site)

Shelter Home Mortgage LLC

Not specified; not specified; medical, dental, vis...
2-4 years mortgage servicing experience
High school diploma required
Ability to obtain mortgage loan originator license
The role involves resolving at-risk mortgages by communicating with borrowers, investors, and real estate agents to negotiate loss mitigation deals

Job Summary

  • The role involves resolving at-risk mortgages by communicating with borrowers, investors, and real estate agents to negotiate loss mitigation deals.
  • Employees are responsible for analyzing financial documents, credit reports, and property data to determine feasible workout options like loan modifications.
  • The company offers a comprehensive benefits package including medical insurance, 401(k) matching, and paid volunteer time off.

Matching Summary

Match Score: 75

The role involves resolving at-risk mortgages by communicating with borrowers, investors, and real estate agents to negotiate loss mitigation deals.

Salary

Not specified; Not specified; Medical, dental, vision, 401(k) match, paid leave

Skills & Requirements

Must-have

  • 2-4 years mortgage servicing experience
  • High school diploma required
  • Ability to obtain Mortgage Loan Originator License
  • Proficient in Microsoft Word and Excel
  • Experience with debt collections and foreclosure

Nice-to-have

  • Bachelor's degree preferred
  • Bankruptcy and REO experience
  • Portfolio management skills
  • Strong organizational abilities
  • Comfortable with extended phone calls

Key Requirements

  • High school diploma or equivalent
  • 2-4 years in mortgage processing or loss mitigation
  • Mortgage Loan Originator License eligibility
  • Compliance with Federal SAFE Act standards
  • Smartphone capable of security apps

Work Rights

Must demonstrate financial responsibility and character; subject to background checks

Tailored Resume

Cover Letter