Customer Service Representative, Hvac

AIG

Jeffersonville, Indiana, United States
Not specified; not specified; comprehensive benefi...
Hybrid
Excellent written and verbal communication skills
Proficiency in ms word, outlook, excel, and crm systems
Ability to work independently and as part of a team
This position offers a hybrid work model within the Jeffersonville, IN office, focusing on managing risk for residential and commercial HVAC applications

Job Summary

  • This position offers a hybrid work model within the Jeffersonville, IN office, focusing on managing risk for residential and commercial HVAC applications.
  • Representatives act as a primary connector between dealers, vendors, and internal teams to ensure contract compliance and resolve customer inquiries efficiently.
  • AIG provides a comprehensive Total Rewards Program including health, wellbeing, financial security benefits, and professional development opportunities.

Matching Summary

This position offers a hybrid work model within the Jeffersonville, IN office, focusing on managing risk for residential and commercial HVAC applications.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Proficiency in MS Word, Outlook, Excel, and CRM systems
  • Ability to work independently and as part of a team

Nice-to-have

  • General or technical knowledge of HVAC equipment
  • Prior experience in warranty or insurance industry
  • Strong empathy, patience, and adaptability with customers

Key Requirements

  • Computer and software skills including CRM systems
  • Ability to process contract transfers and cancellations
  • Experience in customer service preferred but not required

Work Rights

Not specified

Tailored Resume

Cover Letter