One Makati Customer Care Specialist Irecruit Engage 2026

Concentrix

Makati City, Philippines
**
Strong customer service orientation
Effective verbal and written communication
Ability to work rotating shifts
** Concentrix is hiring a Customer Care Specialist in Makati City, Philippines, to provide customer support through various communication channels. The role requires strong customer service skills and the ability to handle routine inquiries and issues related to client products or services. **

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while clarifying requirements and using decision-support tools.
  • The role requires a dependable team member who can maintain a pleasant professional tone and rotate shifts as needed.

Matching Summary

Match Score: 75

** Concentrix is hiring a Customer Care Specialist in Makati City, Philippines, to provide customer support through various communication channels. The role requires strong customer service skills and the ability to handle routine inquiries and issues related to client products or services. **

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Effective verbal and written communication
  • Ability to work rotating shifts

Nice-to-have

  • Demonstrate empathy in customer interactions
  • Skilled in multi-tasking and adaptability
  • Tolerance for repetitive high-production work

Key Requirements

  • High school diploma preferred
  • Three to six months relevant experience preferred
  • Strong computer navigation skills required

Work Rights

Not specified

Tailored Resume

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