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Manulife Financial Inc is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The role involves collaborating with cross-functional teams to enhance the member experience through digital platforms, focusing on product delivery, stakeholder collaboration, and quality assurance.
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Job Summary
The role involves partnering with the Digital Strategy team to prioritize backlogs and deliver measurable outcomes for claims and coverage experiences.
Candidates will act as the voice of the member, collaborating with UX, development, QA, and customer service teams throughout the delivery lifecycle.
Manulife offers a flexible work environment with comprehensive benefits including health, dental, mental health, vision, and retirement savings plans.
Matching Summary
Match Score: 75
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Manulife Financial Inc is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The role involves collaborating with cross-functional teams to enhance the member experience through digital platforms, focusing on product delivery, stakeholder collaboration, and quality assurance.
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Salary
Base: $85,300.00 - $135,300.00 CAD; Bonus/Equity: Incentive programs tied to performance; Benefits: Health, dental, pension, paid time off
Skills & Requirements
Must-have
3+ years Product Owner experience
Agile methodologies and product lifecycle
User story creation and acceptance criteria
Cross-functional team collaboration
Data-driven feature prioritization
Nice-to-have
Experience with Jira and Confluence tools
Analytics platform proficiency
Strong written and verbal communication skills
Customer feedback translation expertise
Key Requirements
3+ years in Product Owner or similar role
Experience in digital platforms or customer experience
Proven ability to translate customer feedback into improvements