Senior Product Owner, Digital Member Experience

Manulife Financial Inc

Waterloo, Ontario, Canada
Base: $85,300.00 - $135,300.00 cad; bonus/equity: ...
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3+ years product owner experience
Agile methodologies and product lifecycle
User story creation and acceptance criteria
** Manulife Financial Inc is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The role involves collaborating with cross-functional teams to enhance the member experience through digital platforms, focusing on product delivery, stakeholder collaboration, and quality assurance. **

Job Summary

  • The role involves partnering with the Digital Strategy team to prioritize backlogs and deliver measurable outcomes for claims and coverage experiences.
  • Candidates will act as the voice of the member, collaborating with UX, development, QA, and customer service teams throughout the delivery lifecycle.
  • Manulife offers a flexible work environment with comprehensive benefits including health, dental, mental health, vision, and retirement savings plans.

Matching Summary

Match Score: 75

** Manulife Financial Inc is seeking a Senior Product Owner for their Digital Member Experience team in Waterloo, Ontario. The role involves collaborating with cross-functional teams to enhance the member experience through digital platforms, focusing on product delivery, stakeholder collaboration, and quality assurance. **

Salary

Base: $85,300.00 - $135,300.00 CAD; Bonus/Equity: Incentive programs tied to performance; Benefits: Health, dental, pension, paid time off

Skills & Requirements

Must-have

  • 3+ years Product Owner experience
  • Agile methodologies and product lifecycle
  • User story creation and acceptance criteria
  • Cross-functional team collaboration
  • Data-driven feature prioritization

Nice-to-have

  • Experience with Jira and Confluence tools
  • Analytics platform proficiency
  • Strong written and verbal communication skills
  • Customer feedback translation expertise

Key Requirements

  • 3+ years in Product Owner or similar role
  • Experience in digital platforms or customer experience
  • Proven ability to translate customer feedback into improvements

Work Rights

Not specified

Tailored Resume

Cover Letter