Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process
Job Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
We offer best in class industry benefits Competitive pay Stepping stone to more opportunities for Career advancement Medical, Dental and Vision Plans Paid Holidays & 80 hours of PTO front loaded on day 1 Short and Long-Term Disability & Paid Life Insurance 401(k) Retirement Plan & Employee Stock Purchase Plan Vehicle Purchase Discounts Wellness Programs
Matching Summary
Train Service Advisors daily using role-play, evaluation, checklists, and quizzes to ensure they are well versed in the service process.
Skills & Requirements
Must-have
customer engagement and resolution
staff training and development
revenue generation and expense control
maintain professional service areas
adherence to manufacturer policies
Nice-to-have
inspiration and freedom to explore
create memories and adventures
fast track to success and development
Key Requirements
1-2 years proven track record as Service Manager
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older