Service Recovery Lead

UOB United Overseas Bank Limited

Kuala Lumpur, Malaysia
12+ years application support experience
6+ years banking industry experience
Core banking and payment systems knowledge
The role involves leading the pioneer team at UOB Innovation Hub 2 to deliver new Group Business Services

Job Summary

  • The role involves leading the pioneer team at UOB Innovation Hub 2 to deliver new Group Business Services.
  • Candidates must possess over a decade of hands-on application support with specific expertise in banking domains.
  • The position requires continuous monitoring of banking systems and rapid resolution of incidents to minimize downtime.

Matching Summary

The role involves leading the pioneer team at UOB Innovation Hub 2 to deliver new Group Business Services.

Skills & Requirements

Must-have

  • 12+ years application support experience
  • 6+ years banking industry experience
  • Core Banking and Payment Systems knowledge
  • SQL proficiency and Database Administration
  • Unix/Linux and Windows Server management
  • ITIL methodology understanding

Nice-to-have

  • Cloud computing familiarity AWS Azure Google Cloud
  • Scripting and C++ programming skills
  • Sybase database experience
  • Mentoring and team leadership capabilities
  • Process optimization and training delivery

Key Requirements

  • Degree in computer science or engineering
  • Minimum 12 years of application support
  • Minimum 6 years in banking industry
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

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