Strategic Account Manager - Martech / Adtech, Emea

Branchmetrics

London, United Kingdom
Base compensation not specified; equity available ...
On-site
6+ years customer success or account management experience
2+ years adtech or martech enterprise client experience
Cloud-based saas solution support experience
The role focuses on acting as a trusted advisor to drive adoption, consumption growth, and retention for strategic clients

Job Summary

  • The role focuses on acting as a trusted advisor to drive adoption, consumption growth, and retention for strategic clients.
  • Candidates will collaborate cross-functionally with Sales, Support, Product, and Engineering teams to strategize customer engagements and secure feature requests.
  • Branch offers a comprehensive benefits package including health programs, paid time off, and retirement planning options.

Matching Summary

The role focuses on acting as a trusted advisor to drive adoption, consumption growth, and retention for strategic clients.

Salary

Base compensation not specified; Equity available for qualifying positions; Comprehensive benefits package offered

Skills & Requirements

Must-have

  • 6+ years Customer Success or Account Management experience
  • 2+ years AdTech or MarTech enterprise client experience
  • Cloud-based SaaS solution support experience
  • Data analysis using Looker, Tableau, or Google Analytics
  • Cross-functional collaboration with Product and Engineering

Nice-to-have

  • Entrepreneurial spirit and self-starter mentality
  • Experience with JIRA, Asana, Notion, or Catalyst tools
  • Ability to build compelling business value documents
  • Hands-on technical problem-solving skills
  • Proactive customer expectation management

Key Requirements

  • 6+ years professional experience in Customer Success or Account Management
  • 2+ years experience in AdTech/MarTech space with large enterprise clients
  • No visa sponsorship or relocation provided

Work Rights

Must have right to work in UK without sponsorship

Tailored Resume

Cover Letter