Membership Manager | Queen Vic

Fitness First Australia

Base: not specified; bonus/equity: not specified; ...
Sales management
Customer service
Team leadership
Responsible for leading and managing a team of Member Support Consultants to maximize member growth

Job Summary

  • Responsible for leading and managing a team of Member Support Consultants to maximize member growth.
  • Achieve sales targets, manage front desk operations, and ensure a positive member experience.
  • Opportunity to work with a globally recognized fitness brand and enjoy competitive compensation and benefits.

Matching Summary

Responsible for leading and managing a team of Member Support Consultants to maximize member growth.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super

Skills & Requirements

Must-have

  • Sales management
  • Customer service
  • Team leadership
  • Member retention
  • Sales targets
  • Front desk operations

Nice-to-have

  • Training development
  • Customer journey mapping
  • Retention strategies

Key Requirements

  • Proven sales and customer service experience
  • Understanding of the selling cycle
  • Previous team management or mentoring experience
  • Ability to use business computer systems
  • First Aid and CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter