Customer Service Representative Supervisor

Wells Dog and Cat Hospital

Acton, MA, US
Base: $19-$22ph; bonus/equity: performance-based b...
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3 years customer service experience
1 year veterinary medicine experience
Strong communication skills
** Wells Dog and Cat Hospital is seeking a Customer Service Representative Supervisor to lead their team in delivering exceptional client service. The ideal candidate will have experience in veterinary settings, strong leadership skills, and a commitment to fostering a positive workplace culture. **

Matching Summary

Match Score: 75

** Wells Dog and Cat Hospital is seeking a Customer Service Representative Supervisor to lead their team in delivering exceptional client service. The ideal candidate will have experience in veterinary settings, strong leadership skills, and a commitment to fostering a positive workplace culture. **

Salary

Base: $19-$22/hour; Bonus/Equity: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health/dental/vision insurance, paid time off

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong communication skills
  • Leadership and team management
  • Appointment scheduling proficiency

Nice-to-have

  • Human medical field experience
  • Degree in veterinary or relevant field
  • 1 year leadership experience
  • Compassionate and energetic attitude
  • Collaborative teamwork focus

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • Minimum 1 year veterinary medicine experience
  • Preferred: Degree in veterinary or relevant field
  • Preferred: 1 year leadership experience

Work Rights

Not specified

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