Base: £25,668 py; bonus/equity: not specified; ben...
Onsite
Natural communicator with ability to build rapport
Solution focused mindset to resolve issues
Prioritize workloads and multitask effectively
Chubb Fire & Security is seeking a Field Support Advisor for a 12-month fixed-term role in Blackburn, UK. The position focuses on delivering excellent customer service by coordinating field engineers and managing scheduling tasks, with training provided for candidates from various backgrounds
Job Summary
The role involves coordinating and dispatching engineers to customers within specific timeframes to meet service level agreements.
Employees receive full training including an initial three-week classroom induction and ongoing career development opportunities.
The company offers a comprehensive benefits package including free onsite parking, cycle to work scheme, and life assurance.
Matching Summary
Match Score: 85
Chubb Fire & Security is seeking a Field Support Advisor for a 12-month fixed-term role in Blackburn, UK. The position focuses on delivering excellent customer service by coordinating field engineers and managing scheduling tasks, with training provided for candidates from various backgrounds.
Salary
Base: £25,668 per annum; Bonus/Equity: Not specified; Benefits: 25 days holiday plus bank holidays, free onsite parking, cycle to work scheme, employee referral scheme, pension scheme, life assurance, childcare vouchers
Skills & Requirements
Must-have
Natural communicator with ability to build rapport
Solution focused mindset to resolve issues
Prioritize workloads and multitask effectively
Highly organised with planning or scheduling experience
Solid IT literacy with Microsoft systems
Nice-to-have
Open minded and willing to learn in fast-paced environment
Experience with multiple scheduling systems and CRMs
Background in customer service or dispatch coordination
Key Requirements
No prior experience necessary as full training is provided