Conduct independent QA sample-based reviews/testing of FC Screening, TM, CDD and EDD cases to assess quality, accuracy, and adherence to internal policies and regulatory requirements across the Life business
Job Summary
Conduct independent QA sample-based reviews/testing of FC Screening, TM, CDD and EDD cases to assess quality, accuracy, and adherence to internal policies and regulatory requirements across the Life business.
Prepare periodic QA reports, summarising trends, error patterns, control weaknesses, and improvement opportunities for management review.
Provide training to teams conducting in scope FC activities where knowledge gaps are identified.
Matching Summary
Conduct independent QA sample-based reviews/testing of FC Screening, TM, CDD and EDD cases to assess quality, accuracy, and adherence to internal policies and regulatory requirements across the Life business.