Réceptionniste En Alternance H/f

Melia

La Défense, Hauts-De-Seine, France
Not specified; meal allowances included; 60% trans...
On-site
French and english language proficiency
Customer service and reception experience
Check-in and check-out procedures
Melia Hotels International is seeking a Receptionist in a learning and apprenticeship capacity at their La Défense location, ideal for students in hospitality or tourism. The role focuses on customer service, client satisfaction, and operational tasks related to guest check-in and check-out processes

Job Summary

  • You will be responsible for welcoming guests courteously, managing their check-in and check-out processes, and ensuring their satisfaction throughout their stay.
  • The role includes handling telephone communications, responding to email inquiries, and actively participating in sales optimization through upselling room upgrades and breakfast packages.
  • Employees benefit from a 39-hour work week, two consecutive days off per week, meal allowances, health insurance, and a 60% transport reimbursement.

Matching Summary

Match Score: 85

Melia Hotels International is seeking a Receptionist in a learning and apprenticeship capacity at their La Défense location, ideal for students in hospitality or tourism. The role focuses on customer service, client satisfaction, and operational tasks related to guest check-in and check-out processes.

Salary

Not specified; Meal allowances included; 60% transport reimbursement

Skills & Requirements

Must-have

  • French and English language proficiency
  • Customer service and reception experience
  • Check-in and check-out procedures

Nice-to-have

  • Opera Cloud software knowledge
  • Additional foreign language skills
  • Upselling and sales optimization skills

Key Requirements

  • BTS Hospitality-Tourism or Bachelor degree
  • 1 year optional experience in hotel reception
  • Apprenticeship contract required starting July 2026

Work Rights

Must have right to work in France (Apprenticeship)

Tailored Resume

Cover Letter