Servicenow Csm

DXC Technology UK

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Servicenow csm development experience
Javascript and glide scripting proficiency
Crm and erp integration expertise
** DXC Technology UK is seeking a ServiceNow CSM Developer with extensive experience in designing and customizing ServiceNow Customer Service Management modules. The ideal candidate should possess strong technical skills in ServiceNow development, particularly in CSM, along with relevant certifications and soft skills for effective collaboration. **

Job Summary

  • The role involves designing, configuring, and customizing ServiceNow CSM modules including Case Management and Account Management.
  • Candidates must possess strong proficiency in JavaScript, Glide scripting, and integrating ServiceNow with external CRM and ERP systems.
  • DXC Technology fosters an inclusive environment prioritizing in-person collaboration while offering flexibility for individual work styles.

Matching Summary

Match Score: 75

** DXC Technology UK is seeking a ServiceNow CSM Developer with extensive experience in designing and customizing ServiceNow Customer Service Management modules. The ideal candidate should possess strong technical skills in ServiceNow development, particularly in CSM, along with relevant certifications and soft skills for effective collaboration. **

Skills & Requirements

Must-have

  • ServiceNow CSM development experience
  • JavaScript and Glide scripting proficiency
  • CRM and ERP integration expertise
  • Flow Designer and IntegrationHub usage
  • Service Portal customization skills

Nice-to-have

  • DevOps tools and CI/CD pipeline exposure
  • Customer engagement analytics understanding
  • Virtual Agent and Predictive Intelligence knowledge
  • Strong documentation and technical writing
  • Collaborative team environment adaptability

Key Requirements

  • 6–10 years of ServiceNow development experience
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist – CSM

Work Rights

Not specified

Tailored Resume

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