Customer Service Representative - Elsternwick (20 Hours)

CommBank

Elsternwick, Victoria, Australia
Part-time (20 hours, monday - friday 12pm - 4pm)
Respond to transactional banking needs
Process deposits and withdrawals
Educate on in-branch technology
CommBank is seeking a part-time Customer Service Representative for their Elsternwick branch, focusing on providing exceptional banking experiences to personal and small business customers. The role involves processing transactions, conducting financial health checks, and educating customers on banking technology. Ideal candidates will have a passion for customer service and excellent communication skills

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • You will need to be available for the following hours: Monday - Friday 12pm - 4pm

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Service Representative for their Elsternwick branch, focusing on providing exceptional banking experiences to personal and small business customers. The role involves processing transactions, conducting financial health checks, and educating customers on banking technology. Ideal candidates will have a passion for customer service and excellent communication skills.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits and withdrawals
  • Educate on in-branch technology
  • Adhere to bank processes and procedures
  • Risk culture champion

Nice-to-have

  • Passion for customer service
  • Improving financial wellbeing
  • Collaborative team culture
  • Holistic customer solutions

Key Requirements

  • Entry-level position
  • Available for specific hours

Work Rights

Not specified

Tailored Resume

Cover Letter