Competitive base salary; annual bonus scheme; enha...
Fully remote
Minimum 2 years customer service experience
High school diploma or equivalent
Good english written and verbal skills
Solenis is seeking a Technical Customer Service Representative to provide frontline support and enhance customer satisfaction for their water and hygiene solutions. The ideal candidate will have at least two years of customer service experience, strong communication skills, and a capacity to work collaboratively in a dynamic team environment
Job Summary
The Technical Customer Service Advisor serves as the frontline contact between Solenis and its customers, responsible for handling service requests and inquiries.
Primary duties include receiving phone requests, logging them in case management, performing remote diagnosis, and conducting first-level troubleshooting.
The role offers a competitive base salary, annual bonus scheme, enhanced pension, company vehicle, private healthcare, and ongoing training opportunities.
Matching Summary
Match Score: 85
Solenis is seeking a Technical Customer Service Representative to provide frontline support and enhance customer satisfaction for their water and hygiene solutions. The ideal candidate will have at least two years of customer service experience, strong communication skills, and a capacity to work collaboratively in a dynamic team environment.
Salary
Competitive base salary; Annual bonus scheme; Enhanced company pension scheme