Customer Service Representative

Plscareers

Dallas, TX, United States
On-site
Provide outstanding customer service
Educate customers on products and services
Ensure regulatory compliance
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Job responsibilities include ensuring transactions comply with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • Provide outstanding customer service
  • Educate customers on products and services
  • Ensure regulatory compliance
  • Maintain a balanced cash drawer
  • Process transactions accurately
  • Use point-of-sale system

Nice-to-have

  • Engage with customers comfortably
  • Offer products based on needs
  • Professional appearance and demeanor
  • Honest and possess integrity
  • Teamwork and customer focus

Key Requirements

  • Previous customer service experience preferred
  • Strong verbal communication skills
  • Exceptional attention to detail
  • Ability to multi-task
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter