Senior Director, Product, Vendor Management And Operations Excellence
Royal Bank of Canada
Toronto, Canada
Product innovation and management
Vendor relationship management
Operational excellence and process optimization
This Senior Director role is responsible for managing Home Equity Finance products, key vendor relationships, and driving operational excellence to maximize client and advisor experience
Job Summary
This Senior Director role is responsible for managing Home Equity Finance products, key vendor relationships, and driving operational excellence to maximize client and advisor experience.
The position requires leadership to engage and develop teams, promote AI usage, and partner effectively with diverse stakeholders including regulators and third-party vendors.
RBC offers a dynamic, collaborative, and progressive work environment with opportunities to make a lasting impact and grow professionally.
Matching Summary
This Senior Director role is responsible for managing Home Equity Finance products, key vendor relationships, and driving operational excellence to maximize client and advisor experience.
Skills & Requirements
Must-have
Product innovation and management
Vendor relationship management
Operational excellence and process optimization
Risk management and portfolio optimization
Leadership and team development
Stakeholder partnership and collaboration
Nice-to-have
Use of AI for efficiency and innovation
Creative problem solving and decision making
Adaptability in fast-paced environments
Strong analytical and interpersonal skills
Key Requirements
5-7 years relevant experience
University degree or extensive related work experience
Credit industry operational experience
Strong analytical and organizational skills
Ability to communicate complex matters at all levels