As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures
Job Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
Key responsibilities include handling customer interactions, managing reservations and ticketing, processing baggage claims, and answering travel inquiries.
AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, a 401(k) program, and on-the-job training.
Matching Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
Skills & Requirements
Must-have
Customer service
Safety and security procedures
Handle customer interactions
Flight schedule inquiries
Nice-to-have
Friendly and outgoing
Outstanding customer service focus
Energy and enthusiasm
Respect for team
Key Requirements
High school diploma or GED
Authorization to work in the United States
Complete SIDA training
One+ year of relevant experience preferred
Work Rights
Must have authorization to work in the United States