Agent Experience Consultant

Intermountainnursing

Murray, Utah, US
Base: $41.22 - $64.92; bonus/equity: not specified...
Hybrid
Strategic advice and hands-on execution
Cross-functional team partnerships
Process and system improvement identification
Serves as a consultant to the Agent Experience team, providing strategic advice and hands-on executing for events and relationship building strategies

Job Summary

  • Serves as a consultant to the Agent Experience team, providing strategic advice and hands-on executing for events and relationship building strategies.
  • Partners with cross-functional teams to identify opportunities for process and system improvements and enhancements, delivers actionable recommendations, and actively implements solutions to enhance agent experience initiatives.
  • We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Matching Summary

Serves as a consultant to the Agent Experience team, providing strategic advice and hands-on executing for events and relationship building strategies.

Salary

Base: $41.22 - $64.92; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Strategic advice and hands-on execution
  • Cross-functional team partnerships
  • Process and system improvement identification
  • Actionable recommendations and implementation
  • Project and event leadership
  • Professional company representation

Nice-to-have

  • High attention to detail
  • Process oriented mindset
  • Excellent interpersonal skills
  • Experience with budgets and contracts
  • Excellent writing skills
  • Adaptability and flexibility
  • Agent/customer focus

Key Requirements

  • Three years' work experience in business or consulting
  • Demonstrated project management experience
  • Demonstrated process improvement experience
  • Demonstrated cross-functional collaboration experience
  • Experience advising on and executing initiatives
  • Strong analytical skills
  • Strong communication skills
  • Strong stakeholder engagement skills

Work Rights

Not specified

Tailored Resume

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