Guest Relation Host - Raffles The Red Sea (saudi National)

Raffles & Fairmont the Red Sea

Umluj, Saudi Arabia
On-site
Guest recognition and personalization
Guest experience management
Vip and special handling
Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions

Job Summary

  • Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions.
  • Serve as the primary point of contact for in-house guests, ensuring their comfort and satisfaction throughout the stay.
  • Uphold Raffles grooming, etiquette, and communication standards at all times.

Matching Summary

Welcome and engage guests in a warm, refined, and genuine manner, ensuring recognition of returning guests, VIPs, and special occasions.

Skills & Requirements

Must-have

  • Guest Recognition and Personalization
  • Guest Experience Management
  • VIP and Special Handling
  • Impeccable grooming and personal presentation
  • Pre-Opening experience is a must

Nice-to-have

  • Refined elegance and timeless luxury
  • Graciousness and personalized service
  • Natural beauty and sustainability ethos
  • Discerning travelers
  • Cultural sensitivity and emotional intelligence

Key Requirements

  • Minimum 2–3 years of experience in Guest Relations
  • Experience in luxury or five-star hotel environment
  • Degree or diploma in Hospitality Management preferred
  • Experience with property management systems (Opera or equivalent) is an advantage
  • Fluency in English required
  • Experience in project coordination, scheduling, and document control during pre-Opening stages

Work Rights

Not specified

Tailored Resume

Cover Letter