It Service Delivery Technician

Integer

Base wages; cash-based incentive program; comprehe...
Fully remote
Windows 7/xp and windows 10 support
Active directory user management
Symantec end point protection experience
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are eligible for a comprehensive benefits package including medical, dental, vision, disability, life insurance, and a 401(k) plan with company matching.
  • The role requires adherence to strict safety, environmental, security, and FDA regulations while providing technical guidance to internal associates.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Comprehensive benefits including medical, dental, vision, 401(k) match

Skills & Requirements

Must-have

  • Windows 7/XP and Windows 10 support
  • Active Directory user management
  • Symantec End Point Protection experience
  • Network printer troubleshooting
  • Ticket queue prioritization

Nice-to-have

  • Mac hardware and OS X support
  • Engineering design tools knowledge
  • Strong interpersonal communication skills
  • Continuous improvement mindset
  • Experience with CAD or Solidworks

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter