Specialist, Technical Account Manager - Sled

Okta

Chicago, Illinois, USA
$100,000 - $125,000 usd py
On-site
Identity and access management expertise
Saas customer success
Technical advisory role
Serve as a trusted technical advisor and advocate for strategic SLED customers, ensuring they achieve maximum value from Okta's Workforce and Customer Identity solutions

Job Summary

  • Serve as a trusted technical advisor and advocate for strategic SLED customers, ensuring they achieve maximum value from Okta's Workforce and Customer Identity solutions.
  • Build deep, long-lasting relationships, provide expert guidance on implementing and optimizing Okta solutions, and design identity strategies aligned with business objectives.
  • Collaborate with customers to understand their goals and use cases, recommending best practices and proactively sharing product insights to drive adoption and technical success.

Matching Summary

Serve as a trusted technical advisor and advocate for strategic SLED customers, ensuring they achieve maximum value from Okta's Workforce and Customer Identity solutions.

Salary

$100,000 - $125,000 USD

Skills & Requirements

Must-have

  • Identity and Access Management expertise
  • SaaS customer success
  • Technical advisory role
  • Public Sector (SLED) customer experience
  • Identity federation protocols

Nice-to-have

  • Drive customer adoption and retention
  • Thought leadership and training
  • Cross-functional collaboration

Key Requirements

  • 2+ years Public Sector (SLED) SaaS experience
  • 2+ years TAM or comparable role
  • 2+ years IAM experience
  • 4+ years IT/cloud/software experience
  • BA/BS/MS or equivalent work experience
  • U.S. Citizenship required

Work Rights

Must be U.S. Citizen

Tailored Resume

Cover Letter