Incident Manager, Emea

Cockroach Labs

London, United Kingdom
On-site
Lead incident coordination and resolution
Drive structured response efforts
Partner with cross-functional teams
As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer-hosted environments, and security/compliance events in the EMEA region

Job Summary

  • As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer-hosted environments, and security/compliance events in the EMEA region.
  • You will manage the full lifecycle of incidents from detection through resolution, ensuring adherence to established incident management processes and lead cross-functional response efforts to drive timely and effective incident resolution.
  • Cockroach Labs offers a hybrid work model with benefits including Stock Options, Medical Insurance, Professional Development Funds, and Flexible Time Off.

Matching Summary

As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer-hosted environments, and security/compliance events in the EMEA region.

Skills & Requirements

Must-have

  • Lead incident coordination and resolution
  • Drive structured response efforts
  • Partner with cross-functional teams
  • Manage full incident lifecycle
  • Lead cross-functional response efforts
  • Provide clear communication to stakeholders

Nice-to-have

  • Support crisis response activities
  • Support ongoing improvements
  • Fostering a workplace that encourages collaboration

Key Requirements

  • 5+ years technical operations/SRE/support/incident management
  • 2+ years direct Incident Management experience
  • Bachelor’s degree in Computer Science or equivalent experience
  • Located in London area
  • Expected in office Mon, Tue, Thu

Work Rights

Not specified

Tailored Resume

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