Field Engineering Specialist - Reno, Nv

Roche

Reno, Nevada, US
Base: $71,100-$132,000; bonus/equity: discretionar...
Field-based role with travel requirements.
Technical repair for roche assigned product lines
On-site service and repair
Diagnose and resolve failures
Roche is seeking a Field Engineering Specialist in Reno, Nevada, to provide technical support and repair services for their assigned product lines. The ideal candidate will have relevant technical training, customer service skills, and the ability to work flexible hours to ensure client satisfaction

Job Summary

  • As a Field Engineering Specialist you will showcase your expertise in technical repair for Roche assigned product lines and offer valuable service to laboratory customers in your assigned territory.
  • You will provide routine technical support, on-site service and repair of Roche products, serve as a customer contact for technical and service-related issues and perform preventative maintenance.
  • At Roche you can show up as yourself, embraced for the unique qualities you bring.

Matching Summary

Match Score: 85

Roche is seeking a Field Engineering Specialist in Reno, Nevada, to provide technical support and repair services for their assigned product lines. The ideal candidate will have relevant technical training, customer service skills, and the ability to work flexible hours to ensure client satisfaction.

Salary

Base: $71,100-$132,000; Bonus/Equity: Discretionary annual bonus may be available; Benefits: Detailed at the link provided below

Skills & Requirements

Must-have

  • Technical repair for Roche assigned product lines
  • On-site service and repair
  • Diagnose and resolve failures
  • Preventative maintenance

Nice-to-have

  • Positive attitude and helpful customer interaction
  • Knowledge of basic chemistry
  • Open dialogue and genuine connections

Key Requirements

  • High school diploma and 2 years of technical school or equivalent military training or equivalent work experience
  • 2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking
  • Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field
  • Ability to work after hours, provide weekend and holiday support on a rotated basis
  • Be on call 24/7 during rotation

Work Rights

Not specified

Tailored Resume

Cover Letter