Manager - Claims Operations

143

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Ctp or personal injury claims environment
Strong track record driving performance
This role involves leading multiple CTP Claims teams across New South Wales and South Australia while ensuring high-quality customer outcomes

Job Summary

  • This role involves leading multiple CTP Claims teams across New South Wales and South Australia while ensuring high-quality customer outcomes.
  • The successful candidate will act as the key contractual contact for client Youi and serve as an escalation point for complex claims matters.
  • EML offers a diverse culture with work-from-home flexibility up to 2 days per week, comprehensive learning opportunities, and generous employee benefits.

Matching Summary

This role involves leading multiple CTP Claims teams across New South Wales and South Australia while ensuring high-quality customer outcomes.

Salary

Not specified; Annual company incentive scheme included; Salary reviews mentioned

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • CTP or personal injury claims environment
  • Strong track record driving performance
  • Commercially minded stakeholder management
  • Hands-on leadership capability

Nice-to-have

  • Ability to influence at senior levels
  • Resilient leader building accountable teams
  • Experience shaping strategy for growth
  • Commitment to continuous improvement

Key Requirements

  • Proven experience in CTP claims operations
  • Personal injury claims environment background
  • Senior level leadership experience required

Work Rights

Not specified

Tailored Resume

Cover Letter