Job Summary

• Join the Department of Physics and Astronomy in providing computer support to the Department of Physics and Astronomy on Windows, Linux, and Mac systems as we engage in world-class research.
• Diagnose and resolve a wide range of end-user hardware, software, and connectivity issues using systematic troubleshooting techniques.
• This position comes with fantastic benefits, including: Employee assistance program, available to the employee and all members of their household Access to the library Free on-campus parking Free UTA pass Discounts at the BYU Store and for many events at BYU.

Matching Summary

Salary

Base: $31.25 to $40.50 an hour; Bonus/Equity: Not specified; Benefits: Employee assistance program, library access, free parking, UTA pass, store/event discounts

Skills & Requirements

Key Requirements

• 1 year in tech service desk or IT troubleshooting
• Demonstrated competence in troubleshooting
• Ability to work well with others
• Professionalism and courtesy
• 2+ years in tech service desk or IT troubleshooting (preferred)
• Existing Windows management experience (preferred)
• Linux or Mac system knowledge (preferred)
• Storage technology background (preferred)

Work Rights