Clinical Quality Assurance Specialist

BetterHelp

Remote, US
Base: $75,000 - $98,000; bonus/equity: performance...
Remote (with occasional travel to san jose, ca)
Clinical chart auditing and review
Evidence-based treatment protocols
Insurance coverage criteria compliance
BetterHelp is seeking a Clinical Quality Assurance Specialist to join its remote team, ensuring high standards in clinical documentation and care delivery. The ideal candidate will possess relevant clinical qualifications and experience, demonstrating meticulous attention to detail and a commitment to improving mental health service quality

Job Summary

  • The role is critical to maintaining BetterHelp's clinical excellence and regulatory compliance as the company expands its insurance partnerships.
  • Employees will conduct thorough clinical chart audits to ensure compliance with clinical standards and identify areas for improvement in documentation.
  • The company offers a competitive salary range, holistic perks including free therapy, and a remote work environment with optional in-person bonding events.

Matching Summary

Match Score: 85

BetterHelp is seeking a Clinical Quality Assurance Specialist to join its remote team, ensuring high standards in clinical documentation and care delivery. The ideal candidate will possess relevant clinical qualifications and experience, demonstrating meticulous attention to detail and a commitment to improving mental health service quality.

Salary

Base: $75,000 - $98,000; Bonus/Equity: Performance bonus eligible; Benefits: Health, dental, vision, 401k matching, free therapy

Skills & Requirements

Must-have

  • Clinical chart auditing and review
  • Evidence-based treatment protocols
  • Insurance coverage criteria compliance
  • Electronic health records (EHR) systems
  • Constructive feedback to clinical colleagues

Nice-to-have

  • Experience with clinical auditing or utilization review
  • Knowledge of value-based care standards
  • Background in virtual care delivery platforms
  • Familiarity with diverse clinical team collaboration
  • Experience providing clinical supervision

Key Requirements

  • Master's or Doctoral degree in psychology or related field
  • Current active clinical license (LCSW, LPC, LMFT, PsyD, PhD, MD)
  • Minimum 2+ years of clinical practice experience
  • Strong understanding of clinical documentation standards

Work Rights

Not specified

Tailored Resume

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