The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships
Job Summary
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
We are seeking an organized and compassionate Patient Service Representative to join our healthcare team, passionate about providing exceptional care in an environment that values growth.
Matching Summary
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
Salary
$17.86 - $23.22
Skills & Requirements
Must-have
Professional etiquette and communication
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Nice-to-have
Collaborative relationships with patients
Superior customer experience
Compassionate Patient Service Representative
Key Requirements
Six months of customer service experience
Demonstrated basic computer skills
Professional manner and strong interpersonal skills