Customer Service Representative Ii | Lapa/sp

Diversey Inc

São Paulo, Brazil
Processing orders
Customer order changes
Invoice corrections
As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team

Job Summary

  • As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team.
  • Successful candidate able to assess and resolve obstacles with the primary objective of providing the customer with a high quality and responsive experience.
  • We are a chemical industry that daily sets out to solve complex challenges in water treatment, process improvement, and hygiene for customers in consumer, industrial, institutional, food and beverage, and pool and spa water markets, through people, experience, and technology.

Matching Summary

As an Account Management Specialist for North America, you will be responsible for processing orders for customers and/or sales team.

Skills & Requirements

Must-have

  • processing orders
  • customer order changes
  • invoice corrections
  • processing returns
  • daily reports
  • customer account setup

Nice-to-have

  • high quality responsive experience
  • can do attitude
  • exemplary work ethic
  • high standards of integrity

Key Requirements

  • High School Diploma required
  • Bachelor’s Degree preferred
  • Two or more years of employment
  • Previous Customer Service Experience a plus
  • SAP knowledge a plus
  • Skilled in Outlook and Excel
  • Less than 5% travel required

Work Rights

Not specified

Tailored Resume

Cover Letter