Patient Access Workleader - Outpatient Admitting And Emergency Department

Cleveland Clinic Health System

Stuart, Florida, USA
Hybrid (based on operational needs and flexibility required for shifts)
Departmental leadership
Patient registration resolution
Daily operational support
Cleveland Clinic Health System is seeking a Patient Access Workleader for their Martin South Hospital in Stuart, Florida. The role involves overseeing outpatient admitting and emergency department operations, ensuring efficient patient registration and communication, while supporting a collaborative and family-oriented work environment

Job Summary

  • As a Patient Access Workleader, you will function as the department lead within Outpatient Admitting and the Emergency Department, supporting the department and management through daily coordination, delegation, education and coverage of work functions.
  • This is a high-volume area with direct patient contact, requiring strong leadership and organizational skills.
  • Ultimately, all your efforts help us continue pushing the needle forward in healthcare across the globe.

Matching Summary

Match Score: 85

Cleveland Clinic Health System is seeking a Patient Access Workleader for their Martin South Hospital in Stuart, Florida. The role involves overseeing outpatient admitting and emergency department operations, ensuring efficient patient registration and communication, while supporting a collaborative and family-oriented work environment.

Skills & Requirements

Must-have

  • departmental leadership
  • patient registration resolution
  • daily operational support
  • patient communication
  • service recovery efforts
  • staff scheduling

Nice-to-have

  • pushing boundaries
  • transforming patient experience
  • family-oriented environment
  • leading-edge technology
  • world-class patient care

Key Requirements

  • High School Diploma or GED and four years of customer facing experience OR Associate's Degree and three years of experience OR Bachelor's Degree and two years of experience
  • Basic PC software application knowledge
  • Demonstrated knowledge of medical terminology
  • Experience in a healthcare or Patient Access setting
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter