The Senior Counselor serves as a lead practitioner within the Buckeye Link team, providing comprehensive student service expertise in Undergraduate Admissions, Graduate and Professional Admissions, and University Orientation
Job Summary
The Senior Counselor serves as a lead practitioner within the Buckeye Link team, providing comprehensive student service expertise in Undergraduate Admissions, Graduate and Professional Admissions, and University Orientation.
This role acts as a primary resource for advanced problem resolution and strategic workload management, ensuring operational excellence across the unit.
Build strategic relationships with campus partners to enhance service integration; proactively identify and implement procedural efficiencies in collaboration with the Mentor Program Manager.
Matching Summary
The Senior Counselor serves as a lead practitioner within the Buckeye Link team, providing comprehensive student service expertise in Undergraduate Admissions, Graduate and Professional Admissions, and University Orientation.
Skills & Requirements
Must-have
Advanced problem resolution
Student employee supervision
Knowledge base maintenance
Strategic relationships with campus partners
Nice-to-have
Comfortable with escalated students
Diverse backgrounds
Relaying unfavorable information
Key Requirements
4 years of relevant experience
1-2 years as Buckeye Link Counselor
Bachelor's Degree or equivalent education/experience