Previous management experience leading client facing service team
Familiarity with employee benefits recordkeeping systems
The Senior Manager Client Services is responsible for managing and overseeing assigned client service activities at the plan sponsor and advisor level
Job Summary
The Senior Manager Client Services is responsible for managing and overseeing assigned client service activities at the plan sponsor and advisor level.
Empower offers a flexible work environment with fluid career paths that encourage internal mobility and celebrate purpose-driven work.
The role requires providing leadership to the team, ensuring high-quality service, and staying current on legal and regulatory issues impacting clients.
Matching Summary
The Senior Manager Client Services is responsible for managing and overseeing assigned client service activities at the plan sponsor and advisor level.
Skills & Requirements
Must-have
5+ years relevant work experience
Previous management experience leading client facing service team
Familiarity with employee benefits recordkeeping systems
Fluent English required
Ability to work overnight hours
FINRA fingerprinting required
Nice-to-have
Bachelor's degree in related field
Experience attracting and retaining staff
Adept at Microsoft Office software programs
Commitment to diversity and inclusion
Interest in financial freedom mission
Key Requirements
Bachelor's degree or equivalent combination of education and work experience
5+ years relevant work experience
Previous management experience leading a client facing service team