Senior Product Consultant

Caterpillar of Australia

Irving, , US
$128,470.00 - $192,710.00; not specified; subject ...
5d onsite
Voice of customer research
Customer journey mapping
Electrification and/or sustainability technologies
Develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods

Job Summary

  • Develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods.
  • Create educational materials, monitor feedback, gather success stories, and craft core marketing messages for electrification and sustainability.
  • Lead global customer product and functional requirements development for New Product Introduction (NPI) programs and sustainability initiatives.

Matching Summary

Develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods.

Salary

$128,470.00 - $192,710.00; Not specified; Subject to plan eligibility, terms, and guidelines

Skills & Requirements

Must-have

  • Voice of Customer research
  • Customer journey mapping
  • Electrification and/or sustainability technologies
  • Effective communication and team leadership
  • Value selling principles

Nice-to-have

  • High emotional intelligence
  • Humility and openness to discovery
  • Self-motivated and team-oriented
  • Problem solvers and future world builders

Key Requirements

  • Extensive experience in Customer Focus
  • Working knowledge of Products and Services
  • Extensive experience in Effective Communications
  • Extensive experience in Value Selling
  • 15% travel requirement
  • 5 days in office per week

Work Rights

Not specified

Tailored Resume

Cover Letter