It Support Team Lead - Vic

Integral Diagnostics (IDX)

Victoria, Australia
Itsm practices
Manage engine service desk
1st and 2nd level support
Be part of one of Australia and New Zealand’s leading diagnostic imaging providers

Job Summary

  • Be part of one of Australia and New Zealand’s leading diagnostic imaging providers.
  • Manage the day-to-day operations of your state-based IT support team, including performance management and coaching.
  • Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.

Matching Summary

Be part of one of Australia and New Zealand’s leading diagnostic imaging providers.

Skills & Requirements

Must-have

  • ITSM practices
  • Manage Engine Service Desk
  • 1st and 2nd level support
  • clinical and corporate systems
  • team leadership experience

Nice-to-have

  • passion for service excellence
  • continuous improvement mindset
  • multicultural and diversity workplace

Key Requirements

  • Minimum 5 years’ experience in IT Service Desk/Support
  • Strong ITIL/ITSM knowledge
  • Experience in radiology workflows
  • Proven team leadership and performance management
  • Ability to manage escalations, reporting, and IT governance

Work Rights

Not specified

Tailored Resume

Cover Letter