Lead - Solution Engineer

Freshworks

San Mateo, CA, United States
Base: $143,565 – $177,345 usd; equity + espp offer...
Hybrid (onsite 3 days/week)
6-8 years of solution engineering experience
Strong verbal and presentation skills
Experience with cross-functional teams
Freshworks is seeking a Lead Solution Engineer to join their GTM team in San Mateo, CA. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in solution engineering, particularly in SaaS and ITSM products

Job Summary

  • The role involves collaborating with Enterprise customers to identify critical business challenges and delivering compelling product demonstrations.
  • Freshworks builds uncomplicated service software that delivers exceptional employee and customer experiences through an AI-first approach.
  • The position offers a hybrid work model with onsite expectations of 3 days per week at the San Mateo Headquarters.

Matching Summary

Match Score: 85

Freshworks is seeking a Lead Solution Engineer to join their GTM team in San Mateo, CA. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in solution engineering, particularly in SaaS and ITSM products.

Salary

Base: $143,565 – $177,345 USD; Equity + ESPP offered; Benefits: Dental, medical, vision, disability, life insurance, flexible PTO

Skills & Requirements

Must-have

  • 6-8 years of Solution Engineering experience
  • Strong verbal and presentation skills
  • Experience with cross-functional teams

Nice-to-have

  • Methodical approach to problem-solving
  • Passion for creating great products
  • Ability to thrive in fast-paced environment

Key Requirements

  • Bachelor's degree preferred but not required
  • Experience selling SaaS to SLED/Manufacturing or ITSM platforms preferred
  • 6-8 years of relevant Solution Engineering experience

Work Rights

Not specified

Tailored Resume

Cover Letter